Fast, scalable administrative processes

A key objective of digital transformation is to make processes more efficient and, at the same time, more accessible.

Automated identification systems make it possible to carry out many processes in the area of citizen services without manual intervention. From identification and data capture right through to transfer to the relevant specialist system, the entire process can be carried out digitally.

Self-service systems make it possible to provide administrative services regardless of opening hours. A single system can process thousands of transactions each month, thereby automating a significant proportion of existing administrative processes.

This form of automation offers several advantages:

• significant relief for public authorities and organisations
• faster processing of transactions
• greater availability of services for citizens and users
• a significant reduction in administrative costs.

Digital identity systems thus form a key infrastructure for the efficient provision of modern digital services.