Insurance, risk decisions and identity-verified processes

Identification, compliance, real-time services and integration logic

Key points

Secure identification using document verification, biometric verification and liveness detection.
Expansion to include real-time compliance, risk and list checks.
Ability to integrate with existing third-party, specialist and core systems.
A noticeable reduction in the organisational workload and greater consistency in processes.

Management Summary

Target vision

Linking identity, risk and data enrichment within a consistent verification process.

Test modules

Document verification, biometrics, liveness detection, duplicate checks, lists, wanted persons and creditworthiness modules.

Economic benefits

Fewer cases of fraud, less rework and faster decisions.

Integration

Integration with insurance, CRM, claims and underwriting systems.

Organisational benefits

Standardisation, traceability and a lighter workload in day-to-day operations.

Use Case: Insurance, risk decisions and identity-verified processes

MIDAS supports insurers with identity-related processes in new business, claims-related procedures and sensitive changes. The platform combines secure identification with compliance, risk management and real-time data enrichment.

Ausgangslage

Insurance processes are typically characterised by stringent documentation requirements, identity verification and the risk of fraud. At the same time, customers expect fast, digital processes. Manual or inconsistent checks incur costs and increase the likelihood of errors.

Lösung mit MIDAS

MIDAS combines document verification, biometric verification, liveness detection, duplicate checks and rule-based checks into a single, unified process. In addition, real-time integration with wanted person databases, watchlists, credit reference services and other external data sources is possible.

This transforms a standalone identity check into a robust basis for risk assessments, contract approvals or pre-screening of services.

Haftungs- und Organisationsvorteil

The integration of MIDAS reduces the risk of internal errors and transfers standardisable audit services to a specialised, documented and insured service provider. The insurer retains responsibility but benefits from greater process consistency, clearer traceability and reduced operational exposure.

Typischer Ablauf

The customer or claimant goes through a guided identity verification process. Once documents have been captured and biometric verification has taken place, predefined risk assessments, checks against watchlists or credit checks are triggered automatically. The results are fed in a structured manner into underwriting, policy issuance, claims processing or other third-party systems.

Mehrwert

MIDAS reduces the risk of fraud, speeds up preliminary checks that inform decision-making, relieves the organisation of the burden of routine checks, and provides a better basis for documenting sensitive processes.

Einsatzfelder

Claim opening, contract amendments, loss assessment, preliminary checks relating to benefits, authorisation of sensitive benefits, customer interactions involving identity verification.